Terms & Conditions

Welcome to www.priscillasecret.com.

All products available on this website are made in India. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern www.priscillasecret.com’s relationship with you in relation to this website. ‘Priscilla Secret’ is the brand name registered, operated and owned by ‘Priscilla Secret’. When we say “Priscilla Secret,” or “www.priscillasecret.com,

(“www.priscillasecret.com” or “Priscilla Secret” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

The term (“www.priscillasecret.com” or “Priscilla Secret” or “we” or “us” or “our) refers to the owner of the website whose registered office is in Chennai, with GST – 33CJPPS5783J1ZD. The term ‘you’ refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. By using this Site, the User agrees to comply with all of the TERMS AND CONDITIONS hereof.

Account and Registration Obligations

The right to use the Site is personal to the User and is not transferable to any other person or entity. You as the User shall be responsible for protecting the confidentiality of your password(s), if any. You will be responsible for maintaining the confidentiality of Your Account and Password. You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company.

Priscilla Secret shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the email address provided below. If Priscilla Secret has reason to believe that there is likely to be a breach of security or misuse of Priscilla Secret webite, we may require you to change your password or we may suspend your account without any liability to Priscilla Secret.

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India or your country. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Disclaimers and Limitation Of Liability

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

To the fullest extent permitted under applicable law, Priscilla Secret or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. The total liability of Priscilla Secret to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. Priscilla Secret, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Priscilla Secret assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

From time to time this website may also include links to other websites. These links are provided for your convenience and to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


You shall to the fullest extent indemnify and hold harmless the Company, its subsidiaries and affiliates, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Priscilla Secret or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. You may not create a link to this website from another website or document without the Priscilla Secret prior written consent. This clause shall survive the expiry or termination of this User Agreement.

Electronic Communications

When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by Email/SMS/Call or by an electronic record on our Site which will be deemed adequate service of notice / electronic record. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Website Security

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Priscilla Secret will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Priscilla Secret on this Site and other than generally available third party web browsers.

Governing Law and Jurisdiction

This User Agreement shall be construed in accord with the applicable laws of India. The High Court of judicature at Chennai alone shall have the jurisdiction and the Laws of India shall apply.


Priscilla Secret reserves the right to not accept/process any order from any customer for any reason without notice/intimation (Will refund if pre-paid orders are placed by these customers without any notice/initmation). Reasons can be many including a customer returning the products frequently, customer trying to use his influence owing to his position/profession, customer returning the products after use, customer not accepting CoD orders, customer rasing a payment transaction Dispute without sharing the concern with Priscilla Secret etc. leading to or capable of leading to a monetary/reputation loss to Priscilla Secret. Priscilla Secret reserves the right to cancel any order for any reason without giving any prior notice to the customer. If any amount is paid by the customer, the amount will be refunded in 10 to 12 business days of the cancellation.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

In case of requests for order cancellations by customers, we reserve the right to accept or reject requests for order cancellations for any reason. A request for cancellation of order shall be valid and accepted only if they are made within 48 (forty eight) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 48 (forty eight) hours from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.


Prices and availability are subject to change without notice. We strive to provide accurate product and pricing information. However, pricing or typographical errors may occur. Priscilla Secret cannot confirm the price of a product until after the order is placed. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Priscilla Secret shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Priscilla Secret may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Priscilla Secret will have the right to modify the price of the product and contact you for further instructions using the e-mail address or contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation.If we have to cancel the order after we have processed the payment, the said amount will be reversed back to the original mode of payment within 10 to 12 business days.

Unconfirmed/Declined/Fraudulent Transactions

Order confirmation mails are auto-generated once the payment is made and verified. In a rare case where any amount gets deducted from your account for an order but you do not receive the order confirmation details within 24 hours, to your registered email address, you are requested to notify Priscilla Secret by sending an email to info@priscillasecret with the transaction details.

In case of fraudulent transactions, Priscilla Secret reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Priscilla Secret reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Priscilla Secret shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

You Agree and Confirm

That in the event that a non-delivery occurs on account of incorrect information shared by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Priscilla Secret for re-delivery shall be claimed from you. That you will use the services provided by Priscilla Secret, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site. You will provide authentic and true information in all instances where such information is requested of you. Priscilla Secret reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Priscilla Secret has the right in its sole discretion to reject the registration and debar you from using the Services of Priscilla Secret  and / or other affiliated websites without prior intimation whatsoever. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions (collectively called Comments) disclosed, submitted or offered to Priscilla Secret on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site shall be and remain Priscilla Secret’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Priscilla Secret of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Priscilla Secret owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Priscilla Secret will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Priscilla Secret is and shall be under no obligation to maintain any Comments in confidence; to pay you any compensation for any Comments; or to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Priscilla Secret reserves the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Priscilla Secret the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Priscilla Secret and its affiliates for all claims resulting from any Comments you submit. Priscilla Secret and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark and Intellectual Property

As a venue for artists, designers, and makers, Priscilla Secret takes intellectual property rights very seriously. We are a marketplace comprised of individual third-party sellers who run their own shops, and are responsible for their inventory, shipments, and complying with the law. We provide a venue, but Priscilla Secret does not manufacture goods, or hold inventory. The content uploaded on ‘Priscilla Secret’ marketplace is generated by independent sellers who are not employees, agents, or representatives of Priscilla Secret. Sellers are responsible for ensuring they have all necessary rights to their content and that they are not infringing or violating any third party’s rights by posting it. For any trademark violation or related issues, please contact the seller directly.

All third party designs featured on www.priscillasecret.com are copyright and intellectual property of their respective designers and cannot be reproduced or transmitted in any form without the prior written permission of the designers. Any reproduction or transmission of such intellectual property may lead to initiation of legal proceedings.

Priscilla Secret and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Priscilla Secret’s or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Priscilla Secret or third party suppliers. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Priscilla Secret. You can not modify, distribute or re-post anything on this website for any purpose. Priscilla Secret names and logos and all related product and service and Priscilla Secret slogans are the trademarks or service marks of Priscilla Secret. All other marks are the property of their respective companies. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Priscilla Secret or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by Priscilla Secret, one of its affiliates or by third parties who have licensed their materials to Priscilla Secret and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Priscilla Secret and is also protected by Indian and international copyright laws.


This User Agreement is effective unless and until terminated by either you or Priscilla Secret. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Priscilla Secret may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Priscilla Secret. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

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